Last week I spoke with a new caller whom I will call Frank (not his real name).
Frank did an internet search to see what his debt options are. He told me he has around $35,000 in credit card debt.
He first called a company and found out he was speaking with someone in another province, who despite their advertisement leading him to believe otherwise, does not have a local office. Frank was told to just stop paying his bills and then to set up a separate bank account and put $835 each month in his account. He was then told the company would negotiate with his creditors. Frank didn’t really understand how this was going to help him, so he thanked them for their time and continued his search.
The next company he called did have a local office. He was told they have exclusive access to government money. If he signs up with them, he can access this government money and settle his debts for 10 – 20 cents on the dollars. Rightfully so, Frank thought that was very strange. If there was such a government program then why has he never heard of it before and why do they only allow this company to access the money?
His third call was to me. I was happy when Frank told me he didn’t sign any contracts or give anyone money or access to his bank account. I emailed him a link to a government warning about debt consultants. We discussed his options, including what is likely the best option for him, a consumer proposal.
Based on Frank’s situation and 3 rules of thumb, it is likely the creditors will agree to a consumer payment of $300 per month for 48 months.
Frank did the right thing. He researched his options, he didn’t rush into any decision and he was sceptical about offers that seemed too good to be true.


